We at funfantasyteam are committed to a seamless experience. However, we recognize that there may be circumstances where a cancellation or refund is necessary. Below, you’ll find the scenarios where these options are available.
Before Contest Kick-Off: If you decide to cancel your entry before a contest begins, as long as it’s within the permitted window on the contest page, the entry fee will be credited back to your account.
After Contest Has Begun: Once a contest is live, cancellations are not allowed, and entry fees are non-refundable since results depend on real-time player performance.
Low Entry Count: If a contest doesn’t meet the minimum number of participants, funfantasyteam may cancel the event, refunding entry fees to all participants.
Technical Disruptions: In cases of system issues or anything impacting fair play, funfantasyteam reserves the right to cancel contests and refund entry fees in full.
Policy Infractions: Contests canceled due to policy breaches may not result in refunds for those involved in violations.
Eligible Refunds: Refunds are typically granted for:
Refund Procedure: Refunds are returned to your funfantasyteam account balance, which can either be used in future contests or withdrawn as per the withdrawal guidelines.
Non-Refundable Instances: Refunds will not apply to:
Withdrawal Requests: You can request to withdraw your account balance anytime, subject to the minimum amount specified by the platform. Funds will be transferred to your linked payment method.
Processing Timeline: Withdrawals are usually processed within 3-5 business days, depending on your payment provider.
Fees: A small fee may apply to withdrawals and will be shown during the withdrawal process.
Contacting Support: For any cancellation or refund requests, reach out to our support team at [email protected]. Please include your account details, contest information, and reason for the request.
Request Review: Our team will evaluate your request and reply within 24-48 hours. We may ask for additional details to expedite processing.
funfantasyteam may update this policy when necessary. All updates will be displayed here, and continued platform use after changes implies agreement with the new terms.
For any queries related to this Cancellation & Refund Policy, contact us at [email protected].